Qualifications and Experience

·         Good Analytical skills (Knowledge of Excel and Word), technical/insurance product knowledge and relevant experience would be an added advantage.

Descriptor

    •   Follows standardised processes and provides administrative support in line

    with normal business functioning.

    •   Delivers on daily production standards and adheres to service and quality  

    standards.

    •   Provides an indirect service to customers and intermediaries.

    •   Responds to immediate requirements within procedure.

    •   Uses standard administrative techniques to coordinate own work.

    •   Product and process knowledge in different areas may differ but basic skills    

     remain the same.

  •  Technical knowledge is limited to some products and or processes.

Key Result Areas

·         Documentation Processing:

·         Responds to immediate administrative requirements within procedure

·         Follows standardized processes and provides administrative support in line with normal business functioning.

·         Delivers on daily production standards.

·          Uses standard administrative techniques to coordinate own work.

·         Prepared daily sales and submission reports to assist business leaders with key decision making and strategic operational planning.

·         Keep physical files and digitized records organized for easy updating, Handle petty cash, floats and expenses. and retrieval by authorized team members

·         Personal Effectiveness:

·         Accountable for service delivery through own efforts.

·          Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.

·         Makes increased contributions by broadening individual skills.

·         Collaborates effectively with others to achieve personal results.

·         Accepts and lives the company values.

               Quality Assurance:

·         Performs quality checks on own work.

·         Adheres to service and quality standards

·         Detailed and result focused